This Privacy Policy describes how Bowerbird Apps ("we", “us”, or “our”) handles information in connection with the Dearly mobile application and related services (collectively, the “Application”).
By using the Application, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Application.
Who we are
Bowerbird Apps operates the Dearly Application.
For privacy-related questions or requests, contact us at: apps@pgxplorer.dev
Information we collect
We collect information in the following general categories:
Information you provide
Information you choose to enter or upload while using the Application, such as account details, profile information, and content you create to use the Application’s features.
Information collected automatically
When you use the Application, we and our service providers may automatically collect technical and usage information, such as device and app information, general usage activity, diagnostic and performance data, and similar metadata needed to operate, secure, and improve the Application.
Information from third-party sign-in
If you choose to sign in with a third-party account (such as Google), we receive information from that provider as permitted by your account settings and the provider’s policies.
Purchase-related information
If you make purchases through the Application, we and our payment and subscription partners receive information needed to process transactions, manage entitlements, and provide purchase support.
Permissions-based information
Some features may request access to device capabilities or data sources (such as contacts or notifications). We only access this information if you grant the relevant permission and only as needed to provide the feature you use.
How we use information
We use the information described above to:
- Provide, maintain, and improve the Application
- Authenticate users and manage accounts
- Enable core Application features
- Process purchases and manage entitlements
- Send service-related communications, such as important notices about the Application
- Monitor performance, diagnose issues, and prevent abuse or fraud
- Understand how the Application is used so we can improve the product experience
- Comply with legal obligations and enforce our terms
Where required by applicable law, we will obtain your consent before using non-essential tracking or analytics technologies.
Analytics and diagnostic technologies
The Application uses third-party tools to help us understand usage and maintain reliability. These tools may use software development kits (SDKs), device identifiers, and similar technologies.
We currently use, or plan to use, services such as:
- Firebase Authentication — account sign-in
- Firebase Crashlytics — crash and error reporting
- Google Analytics for Firebase — product analytics
- Amplitude — product analytics
These services may collect usage, device, and diagnostic information according to their own privacy practices. We configure and use these tools to support Application operation and improvement, not to sell your personal information.
How we share information
We do not sell your personal information.
We may share information:
- With service providers that help us operate the Application (for example, authentication, analytics, crash reporting, payments, hosting, and customer support tools), subject to contractual obligations
- With app store platforms as needed to process purchases and distribute the Application
- For legal reasons, such as to comply with law, regulation, legal process, or governmental request
- To protect rights and safety, where we believe disclosure is necessary to protect us, our users, or others
- In connection with a business transaction, such as a merger, acquisition, or asset sale, subject to appropriate safeguards
We may also share information in other ways if we describe it at the time of collection or with your consent.
Third-party services
The Application relies on third-party services that process information under their own privacy policies. These may include:
| Service | Privacy policy |
|---|---|
| Google / Google Sign-In | https://policies.google.com/privacy |
| Firebase (Authentication, Crashlytics, Analytics) | https://firebase.google.com/support/privacy |
| Amplitude | https://amplitude.com/privacy |
| RevenueCat | https://www.revenuecat.com/privacy |
| Apple App Store | https://www.apple.com/legal/privacy/ |
| Google Play | https://policies.google.com/privacy |
We may add, remove, or change service providers over time. When we do, we will update this Privacy Policy as appropriate.
Data retention
We retain information for as long as reasonably necessary to:
- Provide the Application
- Meet the purposes described in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information and how it is used. When information is no longer needed, we take reasonable steps to delete or anonymize it, unless we are required or permitted to retain it longer by law.
You may request deletion of your personal information, subject to any legal obligations we have to retain certain data.
Your rights and choices
Depending on where you live, you may have rights regarding your personal information, such as the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Receive a copy of your information in a portable format, where applicable
To exercise these rights, contact us at apps@pgxplorer.dev. We may need to verify your request before responding.
You can also stop further collection of information from your device by uninstalling the Application. Uninstalling stops new data collection from the device, but does not automatically delete information already transmitted to us or our service providers.
California privacy rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your rights.
We do not sell or share personal information for cross-context behavioral advertising.
To exercise your California privacy rights, contact us at apps@pgxplorer.dev.
International data transfers
We and our service providers may process and store information in countries other than your country of residence, including outside the European Economic Area (EEA) and United Kingdom.
Where required by applicable law, we use appropriate safeguards for international transfers, such as standard contractual clauses, adequacy decisions, or other legally recognized mechanisms, and we obtain consent where required.
Data protection laws in other countries may differ from those in your jurisdiction.
Children’s privacy
The Application is not intended for children under 16, or such higher age as required by applicable law. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information, contact us at apps@pgxplorer.dev and we will take appropriate steps to delete it.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data breach notification
If a data breach affects your personal information, we will notify you in accordance with applicable legal requirements, including, where required, information about the nature of the breach and the steps we are taking to address it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy with a new effective date. Where required by law, we will seek your consent before material changes take effect.
Previous versions may be available upon request by contacting apps@pgxplorer.dev.
Your consent
Where processing is based on consent, you provide that consent through the relevant in-app action or setting. You may withdraw consent at any time by contacting us or adjusting in-app settings where available. Withdrawal does not affect processing that occurred before withdrawal.
Processing based on other lawful grounds is carried out as described in this Privacy Policy.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact:
Bowerbird Apps
Email: apps@pgxplorer.dev
